Shipping policy
Shipping Policy
Last updated: July 2026
Local Pickup — Our Standard Fulfillment Method All orders are fulfilled via local pickup at one of our two locations:
- Raleigh Tile of Beckley — Beckley, WV
- Raleigh Tile of Princeton — Princeton, WV
Select "Local Pickup" at checkout. You'll receive a notification when your order is ready.
Shipping Due to the size and weight of most tile and stone products, we do not offer standard shipping. A limited selection of small, lightweight items may be eligible for shipment — these will show shipping options at checkout where available.
Shipping to select customers may be arranged on a case-by-case basis. Please contact us directly if you have questions about whether your order qualifies.
Questions? Reach out before placing your order if you're unsure whether your items are eligible for shipment. We're happy to help find the best fulfillment option for your project.